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Craftiviti Gift Card

RM25.00

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Offer your loved ones their choice of craft materials, ingredients, tools or a shopping spree! Gift Cards can be used online or in-store. The Gift Card Code will be emailed to... Read more

Denominations: RM 25

  • RM 25
  • RM 50
  • RM 100
  • RM 200
  • RM 300
  • RM 500
RM25.00
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Offer your loved ones their choice of craft materials, ingredients, tools or a shopping spree! Gift Cards can be used online or in-store. The Gift Card Code will be emailed to you. If you are sending this gift card to a family or friend, kindly fill in their email at checkout.


Craftiviti Gift Card FAQ:
Where can I redeem the gift card?
Gift card can be redeemed online at www.craftiviti.com or at our retail store.

How do I send this gift card to my family/friend?
Fill in your family/friend's email at checkout. The gift card code will be emailed to them.

Can more than one gift card be used towards a purchase?
Yes. You can redeem another gift card during checkout.

Can I use the gift card on bulk items?
No, the gift card is not applicable for purchase of bulk items.

What is the validity of the gift card?
The gift card's value is valid for 1 year from date of purchase.

Can a gift card be used to buy a gift card?
No, you can't use a gift card to buy another gift card.

Can a gift card be used to pay for shipping?
Yes, gift cards are applied to the final order total which includes shipping.

Can gift cards be used in conjunction with a discount code?
No, gift cards cannot be used together with another discount code or Crafti-points redemption.

Can a gift card be used more than once?
Yes, provided there is still a balance remaining on the card..

Can gift cards be reloaded?
No, you can't reload a gift card.

How do I check the balance?
Customers can't check their own gift card balance. Email us at enquiry@craftiviti.com or whatsapp us at 018-399 6553 and we will be able to check for you.


Denominations

RM 25, RM 50, RM 100, RM 200, RM 300, RM 500

Delivery Days

We process online orders within 2-3 working days. 

For Peninsular Malaysia, you should receive your parcel within 2-5 working days and East Malaysia, within 5-14 working days. There are no deliveries on Saturdays and Sundays.

Delivery rates

The delivery rates will be automatically calculated for you upon checkout.

Peninsular Malaysia  Rates (RM)  Sabah & Sarawak  Rates (RM)
 0-3kg 7 0-1kg 21
3-5kg 10 2kg 32
6kg 17 3kg 47
7kg 18 4kg 62
8kg 20 5kg 77
9kg 22 6kg 92
10kg 24 7kg 108
>10kg auto calculated at checkout > 8kg auto calculated at checkout

 

East Malaysia Orders

Liquid items to Sabah and Sarawak may experience slight leakage due to air pressure. Necessary packing procedures will be taken to minimize this occurrence.

These items are PROHIBITED from shipping to East Malaysia : 
- Isopropyl Alcohol, Denatured Ethyl Alcohol / Ethanol, Mold Release Agent Spray

 

Urgent Order

While we would love to accommodate all urgent orders and get your craft materials to you as soon as possible, it would be safer for you to allow a window frame of 3 to 7 days for delivery in case of any delays during delivery.

 

International Deliveries

Currently we only ship to Singapore and Brunei but don’t let this stop you for writing to us. Email us at enquiry@craftiviti.com to give us your order list and request for shipping rates to your country. We would be delighted to check for you.


Shipping Partners

We use a variety of shipping partners for West Malaysia and East Malaysia. You’ll be informed of the courier service handling your order and the respective tracking number in the shipping confirmation email we send out.

If you would like to arrange a private pick up under your own freight account, please feel free to let us know the details.

 

Damages

If a parcel arrives damaged, take photos of the damaged box before you open the parcel. Then open the package and carefully check your goods for signs of damage.

If your items are damaged, take photos of all damaged items. Reseal the box, send us the photos and we will arrange a reverse pick up. We will then resend you a new set of items. Please note that you must contact us within 24 hours of delivery. Don’t forget to keep all damaged goods and their packaging as you may be required to return these to us.

Once we receive your parcel, only then will we send the replacements to you.

 

Delivery Delays

Slight delays will also happen due to public holidays and festive seasons. Your kind understanding is deeply appreciated.


Holiday Slowdown

While we are open during some public holidays, our courier partners may not be. Hence, you may get a response from us because we work really hard to get your materials out to you. However, the parcels will not be picked up until after the holidays. Again your kind understanding is deeply appreciated.


Change of address

Once an order has been sent out, we cannot change the mailing address. So please check your mailing address and ensure it is correct and made to the location you desire.

 

Returns

Unfortunately once the materials have been sent out, we will not entertain any returns or change of products due to wrong product ordered or change of mind. So please do check your orders to make sure everything is what you need before making payment.


Prohibited items

For our customers in Sabah and Sarawak, we are unable to deliver any item that is contained in an aerosol. Do check the dangerous goods or hazardous goods list before making your order.

 

Singapore Orders

All Singapore orders will have an additional 7% Singapore custom tax charged separately. This will be borne by the customer during delivery.
Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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Craftiviti Gift Card

RM 25
RM 25
RM25.00